Legal

Privacy Policy

Last updated: June 2026

Overview

LS Logistics Pty Ltd ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and how we protect it. We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What We Collect

We only collect information you provide directly to us, primarily through the contact and quote request forms on this site. This may include:

  • Your name
  • Company name (if provided)
  • Phone number
  • Email address
  • Details of the job or service you're enquiring about

We do not collect payment information, and we do not require you to create an account to use this site.

How We Use It

We use the information you submit solely to respond to your enquiry, provide a quote, and arrange any services you request. We do not sell, rent or trade your information to third parties.

Third-Party Services

This site uses the following third-party services, which may process limited data on our behalf:

  • Formspree - processes and delivers contact form submissions to our email inbox.
  • Google Analytics - collects anonymised usage data (e.g. pages visited, general location, device type) to help us understand how the site is used. This only runs if you accept analytics cookies via the banner on this site. This does not include any personal details you submit via the contact form.
  • Google Fonts - loads the typefaces used on this site from Google's servers.

These providers have their own privacy policies governing how they handle data on our behalf. See our Cookie Policy for full detail on the cookies used on this site and how to control them.

Data Storage & Security

Contact form submissions are delivered to our business email and retained only as long as needed to respond to your enquiry, provide a quote, or fulfil a job - typically no longer than 7 years, in line with standard business record-keeping obligations. We take reasonable steps to protect this information from misuse, loss, or unauthorised access.

In the unlikely event of a data breach that's likely to result in serious harm, we'll notify affected individuals and the OAIC in line with our obligations under the Notifiable Data Breaches scheme.

Your Rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it. Contact us using the details below to make a request.

Complaints

If you have a concern about how we've handled your personal information, contact us first using the details below so we can try to resolve it directly. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

For any privacy questions or requests, contact:

LS Logistics Pty Ltd
Phone: 0426 083 622
Email: [email protected]

For more information on your privacy rights in Australia, see the Office of the Australian Information Commissioner (OAIC).